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Accessibility Statement

Our Commitment to Accessible Digital Content

Go Green Restoration of NC is committed to ensuring that everyone who visits this website — regardless of ability or the assistive technology they rely on — can access the information they need. Whether you’re dealing with water damage at 2 a.m. or researching mold remediation options for an aging parent’s home, you shouldn’t have to fight the website to get answers.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely recognized benchmark for web accessibility. These guidelines cover a range of recommendations designed to make web content more perceivable, operable, understandable, and robust for people with visual, auditory, motor, or cognitive disabilities.

What We’ve Done to Support Accessibility

This site has been built with accessibility in mind from the ground up. Efforts include:

  • Screen reader compatibility — Page structure uses semantic HTML so that screen readers can navigate headings, lists, and landmarks in a logical order.
  • Keyboard navigation — All interactive elements, including menus, forms, and buttons, are reachable and operable without a mouse.
  • Color contrast — Text and background color combinations are selected to meet or exceed WCAG 2.1 AA contrast ratios, making content readable for users with low vision or color-vision differences.
  • Descriptive link text and image alt attributes — Links are labeled to make sense out of context, and meaningful images include descriptive alternative text.
  • Readable font sizes and scalable layout — The site responds to browser text-size adjustments and is usable across a range of screen sizes and zoom levels.

Known Limitations

We are a small, locally operated restoration contractor — not a dedicated web development firm. While we work to maintain an accessible experience, some third-party content or embedded tools (such as scheduling widgets or mapping services) may not fully meet WCAG 2.1 AA on their own. We have no direct control over the accessibility of those third-party platforms, but we are happy to provide the same information through an alternative channel if something isn’t working for you.

How to Report an Accessibility Issue

If you encounter a barrier on this site — a form you can’t complete, an image without a description, a video without captions, or anything else that prevents you from getting the information you need — please let us know. We take these reports seriously and will work to address confirmed issues within a reasonable timeframe.

You can reach us by:

When you contact us, please describe the page you were on, what you were trying to do, and what happened instead. That detail helps us reproduce the issue and fix it faster.

Ongoing Effort

Accessibility isn’t a checkbox — it’s an ongoing practice. As we update content, add pages, or change site features, we review those changes against accessibility standards. If you have suggestions beyond a specific bug report, we welcome that feedback too.

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